Reviewer

Reviewer data set contains people and services that provided the feedback.

Property	Type	Description
Reviewer	PID	Unique identifier of the reviewer.
ID	Label for Reviewer	Platform identifier for the reviewer.
Name	Label for Reviewer	User friendly display name for the reviewer.
Link	Label for Reviewer	Link for profile of the reviewer.
Type	Enumeration Auto, User	Type of the reviewer. Enables to differentiate between people and automatic services.

Type

Type of the reviewer. Distinguishes between bots and users that provide reviews. You can use it to focus specifically on input from users or bots.

Type	Description
Auto	Automated bot that tries to handle the customer without an involvement of a human.
User	Human agent. An actual person working for the company.

note

Customer Reviews do not have an associated Reviewer. So unlike in Review data set there are no Reviewers with Type Customer.